Privacy Policy

Your privacy matters to us. This policy explains how elyranovique protects and manages your personal information in accordance with Australian privacy laws.

Last Updated: March 15, 2025 | Effective Date: March 15, 2025

Information We Collect

elyranovique collects various types of information to provide our financial model building services effectively. We gather personal details you provide directly, such as your name, email address, phone number, and professional background when you register for our programs.

Additionally, we automatically collect technical information including your IP address, browser type, device information, and how you interact with our platform. This helps us understand user preferences and improve our educational content.

  • Personal identification information (name, email, phone number)
  • Professional and educational background details
  • Payment and billing information for course enrollment
  • Learning progress and assessment results
  • Communication preferences and feedback
  • Technical data from your device and browsing behavior

How We Use Your Information

Your information serves multiple purposes within our educational platform. We use personal details to create and maintain your learning account, process course enrollments, and provide personalized educational experiences tailored to your skill level and career goals.

Primary Uses Include:

  • Delivering financial modeling courses and educational content
  • Processing payments and managing billing inquiries
  • Sending course updates, learning resources, and program announcements
  • Providing technical support and responding to your questions
  • Analyzing learning patterns to enhance course effectiveness

We may also use aggregated, non-identifiable data to research trends in financial education and develop new learning materials that benefit our entire community.

Information Sharing and Disclosure

elyranovique does not sell your personal information to third parties. We share information only in specific circumstances that directly support your educational experience or as required by Australian law.

We work with trusted service providers who help deliver our courses, process payments, and maintain our technology infrastructure. These partners are contractually obligated to protect your information and use it only for specified purposes.

  • Payment processors for secure transaction handling
  • Cloud storage providers for course materials and data backup
  • Email service providers for course communications
  • Analytics services to understand platform performance
  • Legal authorities when required by Australian regulations

Your Privacy Rights Under Australian Law

The Australian Privacy Principles grant you significant control over your personal information. You have the right to know what information we hold about you, request corrections to inaccurate data, and in many cases, ask us to delete your information entirely.

Your Rights Include:

  • Access: Request a copy of personal information we hold about you
  • Correction: Ask us to fix incorrect or incomplete information
  • Deletion: Request removal of your data subject to legal requirements
  • Complaint: Lodge concerns with us or the Office of the Australian Information Commissioner
  • Withdrawal: Opt out of marketing communications at any time

To exercise these rights, contact our privacy team using the information below. We'll respond to your request within 30 days and may ask you to verify your identity before processing certain requests.

Data Security and Protection

We implement multiple layers of security to protect your information from unauthorized access, alteration, or disclosure. Our systems use industry-standard encryption, secure hosting environments, and regular security audits to maintain data integrity.

While no online system is completely immune to security threats, we continuously monitor and update our protective measures to address emerging risks. Our staff receives regular training on privacy and security best practices.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and meet legal obligations. Course enrollment records and learning progress are typically kept for seven years after program completion, while marketing communications data may be deleted sooner upon request.

When information is no longer needed, we securely delete or anonymize it according to established data destruction procedures. Some information may be retained longer if required by Australian business or tax regulations.

International Data Transfers

Some of our technology partners operate servers outside Australia, which means your information may be processed in other countries. When this occurs, we ensure these partners maintain privacy protections substantially similar to Australian standards.

We only work with international providers who demonstrate strong commitment to data protection and have appropriate safeguards in place for cross-border information transfers.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and understand how you interact with our content. Essential cookies enable core website functionality, while analytics cookies help us improve our services.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. We don't use cookies for targeted advertising or share cookie data with advertising networks.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When significant changes occur, we'll notify you via email or prominent website notices at least 30 days before the changes take effect.

Minor updates, such as clarifications or contact information changes, may be made without advance notice. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

Privacy Questions and Concerns

Email: info@elyranovique.com

Phone: +61 415 839 620

Mail: Belmont Road, Rockhampton QLD 4700, Australia

Our privacy team typically responds to inquiries within 2-3 business days. For urgent matters, please call during business hours.